Terms and Conditions – m jilivs Online Gaming

1 Introduction

Welcome to m jilivs. These Terms and Conditions ("Terms") govern your access to and use of the m jilivs website, mobile platform, and all related gaming and betting services available at mjilivs.com (collectively, the "Platform"). By registering an account, making a deposit, or placing any bet onm jilivs, you confirm that you have read, understood, and agree to be bound by these Terms in full.

If you do not agree with any part of these Terms, you must not create an account or use the Platform. These Terms form a legally binding agreement between you and m jilivs, so we strongly recommend reading them carefully before you get started. If you have any questions, our support team is available24/7.

2 Eligibility

To register and use m jilivs, you must meet all of the following eligibility requirements at the time of registration and on every subsequent occasion that you access the Platform:

• You must be at least 21 years of age. m jilivs strictly prohibits access by minors. Verification of age may be required at any time.
• You must be an individual acting on your own behalf — corporate or institutional accounts are not permitted.
• You must not be accessing the Platform from a jurisdiction where online gaming is prohibited by applicable law.
• You must not have a history of problem gambling that has led to a self-exclusion on any licensed gaming platform, unless that exclusion has been formally lifted.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of m jilivs or any of its affiliated companies or game providers.
• You must not already hold an existing account on m jilivs. Only one account per person is permitted.

m jilivs reserves the right to request documentation to verify eligibility at any point. Failure to provide satisfactory verification within a reasonable timeframe may result in account suspension or closure.

3 Account Registration & Security

When you register an account with m jilivs, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the accuracy of your account details and for updating them promptly if anything changes.

• Each player is permitted to hold only one account on m jilivs. Duplicate accounts will be closed and any balances may be forfeited.
• You are solely responsible for maintaining the confidentiality of your username and password.m jilivs staff will never ask for your password.
• You accept full responsibility for all activity conducted through your account, including any bets placed or transactions initiated while logged in.
• If you suspect your account has been accessed without your authorisation, you must notify m jilivs support immediately.
• Account credentials must not be shared with, sold, or transferred to any third party.

m jilivs may require identity verification (KYC — Know Your Customer) before processing withdrawals or if unusual account activity is detected. Required documents typically include a government-issued ID and proof of your registered payment method. This is a standard regulatory requirement and helps protect your account.

4 Deposits & Withdrawals

All transactions on m jilivs are processed in Philippine Peso (₱). The Platform supports the following deposit and withdrawal methods: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet bank transfers, and online banking via BDO, BPI, and UnionBank. Visa and Mastercard debit and credit cards are also accepted.

• Minimum deposit and withdrawal amounts vary by payment method and are displayed at the time of transaction.
• Deposits are typically credited to your m jilivs wallet within minutes. Processing times may vary depending on your payment provider.
• Withdrawal requests are subject to identity verification.m jilivs reserves the right to request documentation before releasing funds.
• Withdrawals will only be processed to a payment method that belongs to the registered account holder. Third-party withdrawals are strictly prohibited.
• Funds deposited through a specific payment method may be required to be withdrawn back to the same method (payment method matching policy).
• m jilivs does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own transaction charges.
• Balances in your account wallet are not interest-bearing. m jilivs is not a bank or financial institution.

Withdrawal processing times at m jilivs are typically within one hour for GCash and Maya during business hours. Bank transfers via InstaPay or PESONet generally complete the same business day. Times may vary during weekends and public holidays.

5 Betting Rules

All sports betting, live betting, and casino game activity on m jilivs is subject to the following rules. By placing any bet or wager, you confirm that you accept these conditions.

• Bets are final once confirmed. A bet cannot be cancelled, amended, or reversed after confirmation unlessm jilivs determines there has been an obvious pricing error.
• In the event of a technical error that results in a game or bet being offered at incorrect odds or parameters, m jilivs reserves the right to void the affected bets and refund stakes.
• Live betting odds are updated in real time. Bets accepted at a given price are honoured at that price unless a voiding condition applies.
• Minimum and maximum stake limits apply to all betting markets and are displayed within the bet slip before confirmation.
• Parlays and accumulators are subject to maximum payout limits per ticket, which are displayed in the sports betting interface.
• Results are determined based on the official result declared by the relevant sporting body or game provider. m jilivs does not influence outcomes.
• Suspicious or unusual betting patterns may be investigated. m jilivs reserves the right to void bets or suspend accounts where match manipulation, insider information abuse, or coordinated betting is suspected.

6 Bonuses & Promotions

m jilivs offers welcome bonuses, deposit match promotions, cashback offers, and game-specific rewards from time to time. All promotions are subject to the following general rules in addition to any specific terms communicated for each offer.

• Bonus offers are intended for recreational players only. m jilivs reserves the right to withold or withdraw bonus credits from accounts where bonus abuse is suspected.
• Each promotional offer will specify any applicable wagering requirements — the number of times a bonus amount must be wagered before it can be withdrawn as cash.
• Wagering requirements must be met within the promotional validity period. Unmet requirements result in forfeiture of the bonus balance at expiry.
• Only one welcome bonus is available per player, per household, and per payment method or IP address. Duplicate claims will be cancelled.
• Bonuses cannot be transferred, sold, or exchanged for cash unless explicitly stated in the promotion terms.
• Free bet or bonus credits applied to parlays or accumulators count only in proportion to the selection, as detailed in individual offer terms.
• m jilivs reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice.

7 Fair Play & Prohibited Conduct

m jilivs is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited on the Platform and may result in account suspension, permanent closure, and forfeiture of funds:

• Fraudulent activity of any kind, including use of stolen payment credentials, fraudulent chargebacks, or false identity documents.
• Use of automated software, bots, scripts, or any technology that interferes with normal Platform operation or provides unfair betting advantages.
• Collusion with other players in card games, live dealer tables, or any other game format to gain an unfair advantage.
• Exploiting software errors, glitches, or miscalculations to generate artificial winings. All such winings are void and subject to reversal.
• Match fixing, insider trading, or placing bets based on information not publicly available to other bettors.
• Creating multiple accounts to circumvent account limits, bonus restrictions, or cooling-off periods.
• Money laundering or using the Platform for any financial transaction that violates applicable Philippine or international law.

Where prohibited conduct is identified, m jilivs will cooperate fully with law enforcement, regulatory bodies, and other licensed operators as required. Affected accounts will be closed and any balances connected to prohibited activity will be forfeited.

8 Privacy & Data

m jilivs collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By using the Platform, you consent to the data practices described therein.

• We collect personal information necessary to operate the Platform, verify your identity, process transactions, and comply with regulatory obligations.
• Your data is protected using industry-standard SSL encryption and stored on secure servers.
• We do not sell personal data to third parties for marketing purposes.
• Data may be shared with licensed payment processors, identity verification providers, and regulatory authorities as required by law.
• You have the right to access, correct, or request deletion of your personal data, subject to legal retention obligations. Contact our support team to exercise these rights.

9 Responsible Gaming

m jilivs takes its responsible gaming obligations seriously. We provide the following tools to help players maintain control of their gaming activity:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit. Limits take effect immediately and can only be lowered without a waiting period.
• Loss limits: Restrict how much you can lose within a defined time period.
• Cooling-off periods: Take a temporary break of24 hours, 7 days, or 30 days during which your account is restricted from betting activity.
• Self-exclusion: Permanently close your account if you feel gaming has become a problem. Self-exclusions cannot be reversed.
• Reality checks: Set reminders that appear at intervals to show your session duration and net wagering result.

All responsible gaming tools are available directly from your account settings. For further support, visit our Responsible Gaming page. Gaming is for entertainment — if it stops being fun, please use these tools or reach out to our support team.

10 Intellectual Property

All content on them jilivs Platform — including but not limited to the logo, brand name, game interfaces, graphics, text, sounds, and software — is the intellectual property of m jilivs or its licensed game providers and is protected by applicable copyright, trademark, and intellectual property laws.

• You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Platform without prior written consent from m jilivs.
• Screen recording, scraping, or automated extraction of odds, game data, or platform content is strictly prohibited.
• Game content provided by third-party providers remains the property of those providers and is licensed to m jilivs for use on the Platform.

11 Limitation of Liability

To the fullest extent permitted by applicable law, m jilivs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to:

• Loss of profits, revenue, or expected winings not yet credited.
• Platform downtime or service interruptions caused by technical issues, maintenance, or circumstances beyond our reasonable control.
• Losses arising from your failure to secure your account credentials.
• Delays in payment processing attributable to third-party payment providers.
• Decisions made by sporting bodies, referees, or game providers that affect bet outcomes, provided those decisions are made in accordance with the applicable rules of the relevant sport or game.

Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable Philippine law. The total liability of m jilivs to you for any claim shall not exceed the amount of funds held in your account at the time the claim arises.

12 Account Termination

Either you or m jilivs may close your account at any time. The following conditions apply:

• You may close your account by contacting support. Any remaining balance (excluding unmet bonus requirements) will be refunded to your registered payment method.
• m jilivs reserves the right to suspend or permanently close your account without prior notice if you are found to have breached these Terms, engaged in fraudulent activity, or violated applicable law.
• Where an account is closed due to a Terms violation, m jilivs may withold balances pending investigation. Any funds found to be connected to prohibited conduct may be forfeited.
• Self-exclusion requests result in permanent account closure and cannot be reversed. Any pending withdrawals at the time of self-exclusion will be processed in the normal course.
• Accounts that have been inactive for 12 consecutive months are considered dormant. Dormant account policies, including any applicable inactivity fees, are set out in our separate Dormant Account Policy available from support on request.

13 Amendments to These Terms

m jilivs reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or a prominent in-Platform notice at least 7 days before the changes take effect, except where immediate changes are required by law or regulatory obligation.

Your continued use of the Platform after the effective date of any amendments constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you should stop using the Platform and close your account before the changes take effect. The most current version of the Terms is always available on this page.

14 Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute arising from your use of the m jilivs Platform, are governed by the laws of the Philippines. By agreing to these Terms, you submit to the non-exclusive jurisdiction of the Philippine courts for the resolution of any disputes.

Before initiating any formal legal proceedings, m jilivs encourages players to contact our support team to attempt an informal resolution. Many disputes can be resolved quickly by our player relations team without the need for escalation. If informal resolution is unsuccessful, disputes may be referred to the relevant Philippine gaming regulatory authority.

• All communications between you and m jilivs for the purposes of dispute resolution must be in English or Filipino.
• Time limits may apply to the raising of formal disputes. Players are encouraged to raise any concerns as soon as they become aware of them.

15 Contact Us

If you have any questions about these Terms and Conditions, your account, or the m jilivs Platform in general, our support team is available 24 hours a day, seven days a week.

• Email: support@mjilivs.com
• Support hours: 24/7, 365 days a year
• Response time: Most queries are answered within 1 hour during peak hours

For responsible gaming support, self-exclusion requests, and account closure, please contact our dedicated player welfare team through the same support channel and clearly state the nature of your request.

These Terms and Conditions were last updated in June 2025. m jilivs appreciates your trust and is committed to providing a safe, fair, and enjoyable gaming experience for every Filipino player on the Platform.